Guarantee of Complete Satisfaction for over 52 years!

ONLINE ORDERS: Orders received by 2:30 PM Eastern Standard Time Zone will be sent the same day (Monday - Friday). Delivery time on the East Coast USA will be 2 - 4 business days, Midwestern USA will be 2 - 5 business days, and West Coast USA will be 2 - 4 business days for small orders (under 2 lbs.) or 6-7 business days for UPS delivery. (Please give us your street address in case we need to send by UPS). We ship orders by US Postal Service or UPS Ground based on the best shipping rates offered. If you need faster delivery, this is also available and the rates will be given to you during the checkout process in real time. If you have any problems during ordering, please call me toll free at 800-890-7232 and we'll be glad to help you. There are no phone menus to go through and a real person will be glad to help you order (Monday - Friday 9:00 AM to 5:00 PM EST).

GIFT WRAP - We wrap the gifts with gift wrap only - no boxes - with a bow for the $4.00 each. Please indicate which wrap you would like and the occassion.

INTERNATIONAL ORDERS - We are curently shipping Internationally (add percentage to order PLUS $10 surcharge per robe orders that will be added to your order later) to Canada (25%), United Kingdom (40%), Germany (40%), Monaco (40%), France (45%), Ireland (40%), Israel (50%), New Zealand (40%), Norway (40%), Portugal (40%), and Sweden (40%).

MAIL ORDERS: Please allow 1 week from the time we receive your letter and be sure to give us a street address in case we need to ship your order UPS. If you need a guaranteed delivery time, overnight delivery, or 2nd Day delivery; please call us at 800-890-7232 for a UPS rate quote. We accept checks or credit cards by mail; or American Express, Visa, Master Card, or Discover credit cards for payment online or by phone. For deliveries to outside the USA, please refer to the paragraph above for the percentages that you need to add on for postage. Thanks.

We never rent or sell any of your personal information - our policy and promise since 1955!!!

CATALOG REQUESTS are free for internet customers! Just email us from the above link (wtextile@FDN.com). If you would like to write for a catalog, our address is: Wittmann Textiles, Dept. INET, 11570 SE Dixie Hwy, Hobe Sound, FL 33455.

CATALOG SHIPPING AND HANDLING RATES - US ORDERS ONLY - Under $10 add $2.95; $10-$18.99 add $3.95; $19-$29.99 add $5.95; $30-$49.00 add $7.95; $50-69.99 add $8.95; $70-89.99 add $9.95; $90-$129.00 add $10.95; $130-189.99 add $12.95; and ORDERS OVER $190 ARE FREE SHIPPING AND HANDLING. To get this rate do not use the drop down box for shipping ( it is the rate that comes up on your order). The drop down box is for UPS or faster deliveries. Orders are sent by weight - for orders under 2 lbs are sent by US Postal Service and over 2 lbs are sent by UPS ground for catalog rates. Call us toll free at 800-890-7232 if you have any questions - we are glad to help.

RETURN POLICY: We 100% guarantee all our products against defects. Just return the article within 90 days of purchase in new condition (not laundered, dirty, or worn) with your name and address and whether you would like an exchange or refund (by credit card within 30 days and check after 30 days) and you will receive the full retail price of the merchandise (we do not reimburse for postage).

PRIVACY POLICY: We never rent or sell any of your personal information - our policy and promise since 1955.

SECURITY PROVIDED BY YAHOO: Security for buyers when ordering through a Yahoo! Store. The following is a description of steps Yahoo! takes to protect your information from misuse when ordering through a Yahoo! Store. SECURE SOCKET LAYER (SSL): Yahoo! Store uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time a Yahoo! Store asks for a credit card number during checkout for payment, it will be SSL encrypted. The information you provide will be stored securely on our servers. CISP Compliance: Yahoo! Merchant Solutions is certified CISP-compliant. Created by Visa and MasterCard, the Cardholder Information Security Program (CISP) outlines a standard for security procedures for merchants and service providers that store, process, or transmit cardholder data.